joeldg - navigating the surface

I run my own server but I need to use dreamhost servers in the course of my day and in dealings with people and I would like to relay some of the pain: Most professional hosting is good but for anyone out there who are having issues with their hosting there you should consider leaving dreamhost because clearly they are great for little girls ‘first blog’ who use free webmail somewhere instead of trying to rely on the rubber bouncy balls of dreamhosts servers. If you need uptime, don’t apply, if you need stability don’t bother, need speed? no can do, they have the crappiest bandwidth I have ever experienced. Need a database, if it works, they will manage to garble it. Need email for business? no way, and if you need it for business it should not be time critical and be able to sit for days. At this point in seeing friends and people I have/and do work with dealing with the suck I am at a loss how this company can stay in business with barely being able to host plain html .. let alone anything else.

Before you go off, I worked on the team that kept datacenters running for two weeks through one of the worst natural disasters to ever happen and we did it without downtime in the middle of hurricane and through looting etc. Dreamhost on the other hand had a little heatwave and went flopping over like a rotten fish.

So, maybe that was not their fault? Well, for one of the sites for our work, this morning the site was down with mysql errors, no email from or to them for a while because dreamhost mail works like Iraqi power. And then when mail got through it came out that there was an sql query that they could not figure out how to stop so they did us the wonderful favor of RENAMING the mysql tables to stop the query from running, no email, nothing. And to top it all off, they then say “learn about mysql EXPLAIN” (because it is not their fault in any way) on a site that has been running for a long while with no issues and no complex queries. I should not even need to “explain” to someone how unacceptable this is.

Constant downtime, neverending mail troubles, geeksquad rejects as system admins and legions of people sending around coupon codes trying to save money… Do yourself a favor, protect yourself by using anyone else.

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